FlexNet Instrumentation Management

Proactively Resolve Customer Issues with Insights from Product Use

Predict Problems with Product Use Insights

When improving your applications, would it help lower maintenance costs and reduce downtime if your development team had visibility into the problems encountered by end users as they use your applications?

Application producers rarely have direct access to anonymized data concerning how their customers are using their applications and the circumstances surrounding problems they encounter. So, they are forced to rely on anecdotal means to determine what is and isn't working within their products.

FlexNet Instrumentation Management helps solve this industry-wide problem by enabling application producers to collect valuable analytics on anonymized system and application data. Application producers can incorporate insights from these analytics directly into their development process to improve their applications.

When you couple FlexNet Connect Cloud with FlexNet Instrumentation Management (included in the SDK Platform), you have the ability to collect anonymous application data including application logs, crash reports from end user machines in order to help analyze problems in the installed base and incorporate findings into your development process to improve your applications.

With FlexNet Instrumentation Management, you have the ability to:

  • Collect anonymous application data including application logs and crash reports
  • Analyze problems in the installed base and incorporate findings into your development process
  • Reduce support costs by proactively resolving product issues

Learn more about FlexNet Connect.