While Engineers worry about product development, IT has to deal with the complexities of managing software entitlements in-house.
It can take substantial time and resources to integrate applications with other back-office systems like CRM and ERP. And this gets more and more complex as applications continue to evolve and new licensing and pricing models affect their software. So how can they establish the right system to automate and manage a complex and every-changing entitlement management and software licensing business?
And how can they ensure that they have infrastructure in place to store the downloadable product, that it has the bandwidth to serve customers globally, and that it takes into account revenue recognition via integration with other back-office systems?
And how do they balance this against a ton of other priorities including other business systems, security, BYOD, and continuous upgrades?
Flexera Software's Application Usage Management solutions for application producers help IT support software operations with limited resources, enabling them to:
Stay focused on innovationMost IT departments are lean and have to constantly struggle to keep up with a growing backlog of maintenance and business innovation requests. Leveraging state-of-the-art technologies for software lifecycle operations and back-office operations allows your key IT resources more time to invest in innovation to support the business.
Streamline back-office operationsRunning a growing software business can be a complex process in the back-office. You need to keep track of who is entitled to what and the sheer amount of data required to do this given the complexity of licensing policies, models and rules quickly becomes substantial. A purpose-built system integrated with your other essential back-office systems (i.e. SAP, Oracle, Salesforce etc.) streamlines back-office operations and helps the business uncover new revenue opportunities, save time, eliminate manual effort and improve customer satisfaction.
Deliver a consistent user experienceA customer's first impression of working with you often comes when they download and try to install your product. With a growing product portfolio, delivering a consistent, professional looking experience is challenging. Standardizing on a strategic solution at each phase of the software lifecycle ensures you can deliver a consistent user experience, enabling customer self-service, quick integration of acquired products and reduced costs.
Flexera Software solutions are proven in over 80,000 customers, delivering IT the purpose-built systems proven to streamline back-office operations and support a growing software business. The result is cost savings, efficiencies and the ability to quickly adapt to change driven by new business models and mergers & acquisitions.