Discover how FlexNet Connect offers software vendors and intelligent device manufacturers a quick, easy way to connect with customers. Learn how FlexNet Connect lets vendors electronically deliver software updates, patches and messages directly to end-users' systems—keeping software up-to-date, support costs down, and customers happy.
FlexNet Connect: Requirements
Gain Insight & Stay Connected to Customers with Electronic Software Updates, In-Product Messaging & Detailed Reporting
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FlexNet Connect enables you to automate your business processes by lowering your operational cost and increase customer satisfaction. FlexNet Connect keeps you connected to your installed base by electronically delivering software updates, patches, data and messages directly to your end-users' systems without IT involvement. |
On-Premises
Technical requirements for FlexNet Connect On-Premises.
Supported Browsers: Internet Explorer 7.0 or higher and Firefox 3.0 or higher
FlexNet Connect Windows Client is supported on:
- Windows 2000, SP4
- Windows XP, SP2 and higher
- Windows Vista, SP2 and higher
- Windows 7
The FlexNet Connect Java Client is supported on:
- Tier 1 Platforms (certified on the date of General Availability ("GA date") of each release)
- Windows 2000, SP4 and higher
- Windows XP, SP2 and higher
- Windows Vista, SP2 and higher
- Windows 7
- Mac OS X 10.5 and higher
- RHEL 5 and higher
- Tier 2 Platforms (certified 60 days after GA date of a release)
- Sun Solaris 10 and higher
- Tier 3 Platforms (certified 90 days after GA date of a release)
- AIX 5.3 and higher
- HP-UX 11i v2, v3 and higher
- JRE versions 1.4.2 and later are supported for the Java client run time.
Publisher Management Portal (PMP) and Customer Management Portal (CMP) Requirements
Except where exceptions are noted, the FlexNet Connect Publisher Management Portal (PMP), Customer Management Portal (CMP), and other servers share the same system requirements. Note: No other Web application can share the FlexNet Connect server machines.
Supported Operating System/Architecture for PMP/CMP servers
- Tier 1 Platforms (certified on the date of General Availability ("GA date") of each release)
- Red Hat Enterprise Linux (RHEL) 5 and higher, 32-bit
- Microsoft Windows 2003 Server (32-bit only)
- Microsoft Windows Server 2008 (requires UAC disabled)
- Tier 2 Platforms (certified 60 days after GA date of a release)
- SUSE Linux Enterprise Server (SLES) 10 and higher, 32-bit
- Sun Solaris 10
Supported Databases for PMP/CMP
- Microsoft SQL Server 2005 and 2008, Enterprise or Standard Edition
- Oracle 10g and 11g, Enterprise, or Standard Edition
Apache Derby (formerly Cloudscape) will continue to be embedded in CMP/PMP. Because it is intended for embedded usage, we will no longer document Apache Derby versions being used in FlexNet Connect.
For the optional FlexNet Connect reporting database (available to self-hosted, Premier edition users only). FlexNet Connect requires Microsoft SQL Server 2000 and later.
System Requirements
CPU One or more 1GHz+ processors
RAM 512MB (1GB recommended for database servers)
Disk Space 20GB (100GB+ recommended for database servers)
On-Demand
Technical requirements for FlexNet Connect On-Demand.
Supported Browsers: Internet Explorer 7.0 or higher and Firefox 3.0 or higher
FlexNet Connect Windows Client is supported on:
- Windows 2000, SP4
- Windows XP, SP2 and higher
- Windows Vista, SP2 and higher
- Windows 7
The FlexNet Connect Java Client is supported on:
- Tier 1 Platforms (certified on the date of General Availability ("GA date") of each release)
- Windows 2000, SP4 and higher
- Windows XP, SP2 and higher
- Windows Vista, SP2 and higher
- Windows 7
- Mac OS X 10.5 and higher
- RHEL 5 and higher
- Tier 2 Platforms (certified 60 days after GA date of a release)
- Sun Solaris 10 and higher
- Tier 3 Platforms (certified 90 days after GA date of a release)
- AIX 5.3 and higher
- HP-UX 11i v2, v3 and higher
- JRE versions 1.4.2 and later are supported for the Java client run time.
Additional Resources
Software License and Entitlement Management Trends
Randy Littleson, Senior Vice President, Marketing for Flexera Software, discusses how intelligent device manufacturers are using software to differentiate themselves from competition and grow profitability, and how software licensing and entitlement management solutions can enable this transformation.
Recent Blog Posts
Products
- FlexNet Producer Suite for Intelligent Device Manufacturers
- FlexNet Producer Suite for Software Vendors
Licensing
Entitlement Management
Delivery
Next Steps
More Information
FlexNet Connect Provides Product Managers Deep Insight into Install Base Demographics
Maureen Polte, Sr. Director of Product Management for InstallShield family of products shares how the FlexNet Connect Software Updating solution provides her deep insight into the InstallShield install base, including most used features, versions in use, etc.
New FlexNet Connect White Paper and Webinar
White Paper: Software Updates and the Customer Relationship
Many software vendors, intelligent device manufacturers and enterprises view software updates as an after-thought. Read this white paper for an in-depth look at what constitutes a best-in-class, strategic software update solution.
Webinar: Enhancing Customer Insights, Revenues and Operational Efficiency: A FlexNet Connect Overview
Learn how you can 1) Understand what products, versions and platforms customers are using, 2) Reduce the number of support calls from unsupported/older product.
Many software vendors, intelligent device manufacturers and enterprises view software updates as an after-thought. Read this white paper for an in-depth look at what constitutes a best-in-class, strategic software update solution.
Webinar: Enhancing Customer Insights, Revenues and Operational Efficiency: A FlexNet Connect Overview
Learn how you can 1) Understand what products, versions and platforms customers are using, 2) Reduce the number of support calls from unsupported/older product.