FlexNet Connect: Resources

Gain Insight & Stay Connected to Customers with Electronic Software Updates, In-Product
Messaging & Detailed Reporting

 
Learn about our new release: What's New in FlexNet Connect On-Demand 2013 Webinar
FlexNet Connect Helps Financial Software Deliver Value 24/7

FlexNet Connect® provides application producers (software vendors and intelligent device manufacturers) the most efficient way to provide end-users with the latest software updates and to obtain valuable insight on their product use. FlexNet Connect manages rule-based software update delivery, displays in-product messages, and automatically reports key information about the installed base.

Datasheets

Increase customer satisfaction, gain insight and stay connected to your customers through electronic software updates, in-product messaging and detailed reporting. Also available in Japanese.
Innovate products faster, streamline device lifecycle and entitlement management, and simplify software delivery and updates to devices. Also available in German, ChineseTraditional Chinese and Korean.
Innovate products faster, streamline entitlement management and simplify software delivery and updates. Also available in Japanese, German, Korean, Chinese and Traditional Chinese.
Improve software performance and reduce support costs by connecting you with your application in the field. Also available in German.

Guides, Manuals & Help

Find answers to the most frequently asked questions about FlexNet Connect.
Manuals for this product are available on the Flexera Software Product Support site for customers with current maintenance agreements. A log in is required to view the documents. If you don't have a user name and password for that site, click the "request a login" link on the site's main page.

Success Stories

FlexNet Connect enabled Thomson Reuters to release their Thomson Reuters Eikon financial software product with best-in-class software update capabilities that give their customers peace of mind that their real-time financial desktop software will be up-to-date and operational 24/7.
"FlexNet Connect makes it easy for us to deliver software updates and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customers' needs better and by enhancing customer communication."
Steven Huey
Director of Software Products
"FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates."
Jim Ekstrand
Product Manager

Testimonials

"It is more important than ever that to keep software applications updated with minimal end user impact. We also need tight control over the end user update experience for the diverse operating environments our applications support. And we constantly look for better ways to learn how end user's use our products so that we can continually improve them. We are very pleased with the direction that Flexera Software is taking with FlexNet Connect. It closely aligns to our needs."

Bob Brandenstein
Platform Marketing
Siemens PLM Software

 

"Flexera Software's FlexNet Connect solution enabled us to release our Thomson Reuters Eikon product with best-in-class software update capabilities that gives our customers peace of mind that their real-time financial desktop software will be up-to-date and operational 24/7."

Andrei Borsaru
Thomson Reuters

 

"FlexNet Connect makes it easy for us to deliver software and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customer's needs better and by enhancing customer communication."

Steven Huey
Director of Software Products
Earthlink

 

"We have used FlexNet Connect for close to two years now. With FlexNet Connect, we can send software updates and targeted messages to several hundred thousand customers using both our Intellisync® Handheld Edition and Intellisync Phone Edition products. The usage reporting we gather from FlexNet Connect is also very valuable for revenue forecasting and marketing purposes."

Philip Gilbert
Director of Product Management
Intellisync

 

"FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates."

Jim Ekstrand
Product Manager
FutureSource

White Papers

Many software vendors, intelligent device manufacturers and enterprises view software updates as an after-thought. Read this white paper for an in-depth look at what constitutes a best-in-class, strategic software update solution.
Learn how to increase software revenue using highly targeted direct messaging.
Thinking about building your own updating solutions? Read this white paper first! Aslo available in German and Japanese.

Upcoming Webinars

Thursday, June 27, 2013 – Thursday, July 11, 2013
Featuring Amy Konary, Research Vice President - Software Licensing and Provisioning at IDC
Learn key considerations and strategies for Intelligent Device Manufacturers building out software licensing capabilities. Register today and receive the IDC report free!
Tuesday, June 18, 2013 – Thursday, July 04, 2013
In this Webinar, discover how FlexNet Connect provides a safe and efficient way to provide end-users with the latest software updates and valuable insight on product use. You will see a just how fast and easy it is to stay connected with your end customers during a brief FlexNet Connect demonstration.

On-Demand Webinars

Thursday, March 05, 2111
View this Webinar series focusing on next generation best practices for licensing and entitlement management. The series is designed to help you succeed in the fast-paced and ever-changing software marketplace with use cases and strategies for increasing your software profitability.
Friday, July 24, 2111
This Webinar shows how to maximize the revenue from your digital goods using priciples of high performance entitlement management.
Monday, January 26, 2111
Watch this Webinar with Flexera Software and special guest speaker Amy Konary, Research Vice President - Software Licensing and Provisioning at IDC for a review of the 2011 Software Licensing and Pricing survey results. You will hear a summary of the key software licensing and pricing findings from the survey and 2012 predictions, including areas such as:
  • Software Licensing Enforcement
  • Audits
  • Licensing Effectiveness
  • Entitlements
Wednesday, June 17, 2111
Discover how FlexNet Connect offers software vendors and intelligent device manufacturers a quick, easy way to connect with customers. Learn how FlexNet Connect enables vendors to electronically deliver software updates, patches and messages directly to end-users' systems—keeping software up-to-date, support costs down, and customers happy.
Tuesday, July 07, 2111
This webinar focuses on how software producers and intelligent device manufacturers can better understand what products, versions and platforms end customers are using, reduce the number of support calls from unsupported or older versions of products and make sure software updates are pushed out to only customers that are entitled receive them. In addition, three FlexNet Connect success stories are discussed to demonstrate the value of a software updating and in-product messaging solution.

Additional Resources

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