Sales
North America: 800-809-5659
EMEA: +44 (0) 870 873 6300
APAC: +81-3-4360-8291
Services
North America: 888-560-6933
EMEA: +44 (0) 162 878 6100
Support
Software License and Entitlement Management Trends"FlexNet Connect solves a critical challenge for Siebel by simplifying the delivery of our software and reducing TCO costs for customers." Skip Bacon ROI Calculators
How much will you save? Find out now!
Try the Entitlement and Compliance Management Solution ROI Calculator Try the Electronic Software Distribution ROI Calculator Software Pricing and Licensing Webcast and 2009 SurveyRecent Blog Posts |
DatasheetsFlexNet Connect Datasheet
Increase customer satisfaction, gain insight and stay connected to your customers through electronic software updates, in-product messaging and detailed reporting. Also available in Japanese.
FlexNet Producer Suite Brochure
Innovate products faster, streamline entitlement management, and simplify software updates and distribution.
FlexNet Connect - Simplifying Software Updates
Improve software performance and reduce support costs by connecting you with your application in the field.
Guides, Manuals & HelpFAQs
Find answers to the most frequently asked questions about FlexNet Connect.
FlexNet Connect Guides
Manuals for this product are available on the Flexera Software Product Support site for customers with current maintenance agreements. A log in is required to view the documents. If you don't have a user name and password for that site, click the "request a login" link on the site's main page.
Case StudiesCloudmark: FlexNet Connect enables Cloudmark to automatically deliver software updates and in-product messages to every customer
"Our mission is to protect our customers from annoyances like spam, so we obviously couldn't have an update method that required too much time and effort for our end users. Not only is FlexNet Connect convenient and painless for our customers, it required minimal cost and effort to implement, making it a very good investment for us."
Alex Edelstein Vice President of Product Development Earthlink: EarthLink increases customer satisfaction with FlexNet Connect
"FlexNet Connect makes it easy for us to deliver software updates and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customers’ needs better and by enhancing customer communication."
Steven Huey Director of Software Products FutureSource: FlexNet Connect solves electronic software update challenges for leading financial data provider
"FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates."
Jim Ekstrand Product Manager Tumbleweed Communications: Tumbleweed Communications reduces support costs and increases customer satisfaction with FlexNet Connect
"Before moving to FlexNet Connect, our customers had to proactively contact us to request software updates. We really needed an update method that would be more convenient for our customers and increase internal efficiency, and FlexNet Connect completely solved this issue."
Anni Cuny Senior Support Engineer PsPortals: FlexNet Connect solves secure electronic software update challenges for security software firm
“FlexNet Connect offered a simple, cost-effective solution that greatly reduced our incoming support requests and provided us with detailed reports regarding update success."
John Gray President Testimonials“FlexNet Connect makes it easy for us to deliver software and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customer's needs better and by enhancing customer communication.” Steven Huey Philip Gilbert “FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates.” Jim Ekstrand “FlexNet Connect offered a simple, cost-effective solution that greatly reduced our incoming support requests and provided us with detailed reports regarding update success.” John Gray White PapersGoing Beyond Email: Marketing Software with Targeted In-Product Messaging
Learn how to increase software revenue using highly targeted direct messaging.
Build vs. Buy: Designing an Effective Software Update Delivery Solution
Thinking about building your own updating solutions? Read this white paper first!
WebinarsDelivering Software and Revenue at the 'Speed of E'
View this informative webinar for the latest strategies for cutting fulfillment and support costs and realizing faster revenue recognition.
Entitlement-Based Software Updates
This webinar introduces the entitlement-based updating functionality now available in FlexNet Connect. Learn how you can ensure that your software updates are only going to customers who are entitled to receive them. How many customers with lapsed maintenance are getting the latest version? What about people who never bought a license in the first place? You can increase your revenue and plug the piracy hole with FlexNet Connect and FlexNet Publisher.
FlexNet Connect Webinar
Learn how to better connect with your software’s users with FlexNet Connect. This Webinar discusses best practices for connecting with customers, cutting support costs, and maximizing product revenue using electronic software updates, in-product messaging, and product usage reporting functionality found only in FlexNet Connect.
|