Software License and Entitlement Management Trends


Randy Littleson, Senior Vice President, Marketing for Flexera Software, discusses how high-tech manufacturers are using software to differentiate themselves from competition and grow profitability, and how software licensing and entitlement management solutions can enable this transformation.

"FlexNet Connect solves a critical challenge for Siebel by simplifying the delivery of our software and reducing TCO costs for customers."

Skip Bacon
Vice President of Technology
Siebel Systems

Software Pricing and Licensing Webcast and 2009 Survey


Amy Konary from IDC shares findings from the Flexera Software sponsored 2009 Survey.

  • Webcast
    Learn about the key issues and trends on the minds of software vendors, high-tech manufacturers, and enterprise IT executives and managers.
  • Survey
    Get real-world data on the latest pricing and licensing trends and best practices in the software industry.

FlexNet Connect: Resources

Gain Insight & Stay Connected to Customers with Electronic Software Updates, In-Product Messaging & Detailed Reporting

Learn how to better connect with your software's users with FlexNet Connect.  View webinar now

Datasheets

Increase customer satisfaction, gain insight and stay connected to your customers through electronic software updates, in-product messaging and detailed reporting. Also available in Japanese.
Innovate products faster, streamline entitlement management, and simplify software updates and distribution.
Improve software performance and reduce support costs by connecting you with your application in the field.

Guides, Manuals & Help

Find answers to the most frequently asked questions about FlexNet Connect.
Manuals for this product are available on the Flexera Software Product Support site for customers with current maintenance agreements. A log in is required to view the documents. If you don't have a user name and password for that site, click the "request a login" link on the site's main page.

Case Studies

"Our mission is to protect our customers from annoyances like spam, so we obviously couldn't have an update method that required too much time and effort for our end users. Not only is FlexNet Connect convenient and painless for our customers, it required minimal cost and effort to implement, making it a very good investment for us."
Alex Edelstein
Vice President of Product Development
"FlexNet Connect makes it easy for us to deliver software updates and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customers’ needs better and by enhancing customer communication."
Steven Huey
Director of Software Products
"FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates."
Jim Ekstrand
Product Manager
"Before moving to FlexNet Connect, our customers had to proactively contact us to request software updates. We really needed an update method that would be more convenient for our customers and increase internal efficiency, and FlexNet Connect completely solved this issue."
Anni Cuny
Senior Support Engineer
“FlexNet Connect offered a simple, cost-effective solution that greatly reduced our incoming support requests and provided us with detailed reports regarding update success."
John Gray
President

Testimonials

 

“FlexNet Connect makes it easy for us to deliver software and data updates to all our users thereby increasing customer satisfaction and eliminating costly support calls. It also enables us to increase revenue by understanding our customer's needs better and by enhancing customer communication.”

Steven Huey
Director of Software Products
Earthlink

“We have used FlexNet Connect for close to two years now. With FlexNet Connect, we can send software updates and targeted messages to several hundred thousand customers using both our Intellisync® Handheld Edition and Intellisync Phone Edition products. The usage reporting we gather from FlexNet Connect is also very valuable for revenue forecasting and marketing purposes.”

Philip Gilbert
Director of Product Management
Intellisync

“FlexNet Connect has completely streamlined our updating process, and the built-in reporting features allow us to ensure all of our end users receive critical updates.”

Jim Ekstrand
Product Manager
FutureSource

“FlexNet Connect offered a simple, cost-effective solution that greatly reduced our incoming support requests and provided us with detailed reports regarding update success.”

John Gray
President
PsPortals

White Papers

Learn how to increase software revenue using highly targeted direct messaging.
Thinking about building your own updating solutions? Read this white paper first!

Webinars

View this informative webinar for the latest strategies for cutting fulfillment and support costs and realizing faster revenue recognition.
This webinar introduces the entitlement-based updating functionality now available in FlexNet Connect. Learn how you can ensure that your software updates are only going to customers who are entitled to receive them. How many customers with lapsed maintenance are getting the latest version? What about people who never bought a license in the first place? You can increase your revenue and plug the piracy hole with FlexNet Connect and FlexNet Publisher.
Learn how to better connect with your software’s users with FlexNet Connect. This Webinar discusses best practices for connecting with customers, cutting support costs, and maximizing product revenue using electronic software updates, in-product messaging, and product usage reporting functionality found only in FlexNet Connect.