FlexNet Delivery

FlexNet Delivery On-Demand is an electronic software delivery service that gives software producers and high-tech manufacturers the power to cost-effectively distribute their products to customers worldwide. Software vendors and high-tech manufacturers often ship software via CD or DVD, which is inefficient and expensive, or build rudimentary download sites (“FTP sites”) that are expensive to maintain and a burden to use. Fulfilling software via CD or DVD incurs freight, assembly, warehousing and management costs. Our studies show that these costs add up to $30 per unit on average and may account for 3-4% of product line revenues for some software producers. Homegrown FTP sites are not secure and typically provide no way to enforce entitlements or track who has downloaded your software. Electronic software delivery (or electronic software distribution) is a way to solve these challenges quickly and efficiently.

FlexNet Delivery On-Demand’s electronic software distribution helps you eliminate physical fulfillment costs and ensure that only customers that are entitled to your software can download it. Unlike homegrown download sites, FlexNet Delivery On-Demand enforces entitlements by allowing only customers current on maintenance or subscription to electronically download your software products. It also mitigates your export compliance and revenue recognition concerns and reports on how customers are using your products. All this in an easy to manage, SAS 70-certified, Software as a Service (SaaS) offering. FlexNet Delivery On-Demand is a hosted service within the FlexNet Producer Suite.

Electronic Software Delivery: Benefits for Software Producers and High-Tech Manufacturers

• Eliminate physical fulfillment costs – Software vendors and high-tech manufacturers can save about$30 per unit of physical fulfillment costs, which averages 3-4% of product line revenues by switching to electronic software delivery.
• Protect maintenance and subscription revenues by allowing only customers current on maintenance or subscription to download software and updates. Improve maintenance renewals by proactively tracking maintenance expirations.
• Improve customer satisfaction – Vendors can now deliver their software and updates faster and enable 24x7 self-service for end customers. In addition, high performance delivery options allow faster download completion for large files.
• Increase cross-sell and up-sell revenues – by reporting on your customer’s download activity at the level of product versions.
• Ensure compliance with complex software export regulations, revenue recognition, and data privacy.
• Accelerate revenue recognition. Many software producers and high-tech manufacturers can recognize revenues as soon as end customers finish downloading their software. In addition, through electronic delivery, revenue recognition can happen up to the last second of the quarter.
• World class SAS-70 certified Software as a Service (SaaS) infrastructure provides rapid implementation, high-uptime operational service levels, along with Web services for data access and integration to ERP/CRM systems.
• Tax-advantaged software delivery. Given FlexNet Delivery On-Demand’s global footprint, you can leverage tax savings by delivering software from tax-advantaged locations.

Electronic Software Delivery Can Solve Business Issues for your End-Users!

• Proactive email notification – Send personalized and timely notice of availability of new releases, upgrades and patches, automatically.
• Personalized on-line software archive – Your customers can access 24/7 mission-critical rebuilds and easy deployment.
• Provide 24/7 self-service capability for customers.
• Localize experience through download sites in any language of your choosing.