FlexNet Delivery: Features
Reduce Fulfillment Costs, Streamline Export Compliance and Protect Maintenance Revenues
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FlexNet Delivery On-Demand provides electronic software delivery and electronic software distribution to eliminate physical fulfillment costs and ensure that customers who download your software are entitled to do so. This robust solution enforces entitlements by allowing only customers current on maintenance or subscription to electronically download your software products. |
Application Usage Management Benchmarking Report
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Secure Electronic Distribution of SoftwareUsing tiered security, including individual authentication, account authorization, secure internet protocols, and proprietary delivery server technology. |
Enforce Complex EntitlementsUsers can view and easily download the software, updates, patches, licenses, and documentation to which they are entitled to. When needed, you can target product releases and patches to specific end customer accounts without going through an order management process. |
Enable Self-Service for Channel PartnersYou can "share" specific products with channel partners to create entitlements and manage end customer accounts for "shared" products. |
Your Brand, Your ExperienceYour customers will be interacting with the hosted service as if it was your own. The entire customer-facing site is customized for a look and feel that integrates with your customer support portal and/or partner portal. |
Direct and Instant Access to Confirmation of All Software DeliveriesAs a software producer and intelligent device manufacturer, you will never have ask yourself the question as to who has received your products. Now detailed reports are made available at your fingertips. |
Proven, Scalable Integration with Your Existing ERP / CRM SystemsThe FlexNet Delivery On-Demand service easily integrates with your current back-office systems making it easy for you to extend and complement your existing infrastructure. |
Grow Revenues by Try-n-BuyYou can enable trial downloads of your products with end user registration and lead capture. |
Global-Ready InfrastructureDownload sites can be localized for your customers. In addition, downloads can be optimized for performance based on location of end users. |
Enforce Export ComplianceEnforce Bureau of Industry and Security (US Department of Commerce) regulations related to export of your products and automate required compliance reporting. |
Integrated Email NotificationEnables you to provide targeted communications around orders and updates to your customers as well as targeted marketing campaigns for up-sell and cross-sell opportunities. |
Improve Maintenance Renewals!By easily tracking maintenance activities in real-time you can proactively notify customers of upcoming maintenance renewals ensuring you are maximizing maintenance revenues and preventing maintenance contracts from expiring without you knowing. |
Customer Self-ServiceProvide 24/7 self-service capability for customers by enabling them to self serve through flexible end-user administration. |
Proactive Customer CommunicationImprove your customer service with personalized and proactive update notifications. |
Know Your Installed BaseManage your distribution channel via customizable reporting. Every action performed by your customers is tracked and captured in a database, enabling you to segment customers for up-selling and cross-selling opportunities. |
Additional Resources
Best Practices in Electronic Software Delivery
Recent Blog Posts
Success Story
The Business Value of Electronic Software Delivery to McKesson
