Software License Operations and Fulfillment
Gain the Flexibility Needed to Quickly Support New Business Models with a Great Customer Experience
By leveraging Flexera Software's expertise, publishers can lower administration costs and gain easier access to entitlement management data. Flexera Software solutions, such as FlexNet Operations and FlexNet Operations On-Demand, also enable you to significantly improve customer experience through Web-hosted, self-service tools.
Methodology and Services
Consulting Services will analyze your back-office software licensing and software entitlement management processes, using the following process framework:
- Creating Software License Templates
- Creating Software Entitlements
- Direct
- Channel
- Upgrade
- Fulfilling Software Entitlements
- Direct
- Channel
- Automated Software Entitlement Fulfillment
- Managing Prior Software Entitlement Fulfillments
- Re-hosting
- Returns
- Upgrades
- Reporting
Global Consulting Services has developed detailed process flows, usage scenarios and use cases for every major process within this framework. We are able to leverage these process flows using our integration experience with major ERP and CRM solutions to rapidly produce both functional and design specifications for solution implementations.