FlexNet Manager Suite

On 19-Nov-09, Flexera Software announced that it will discontinue supporting FlexNet Manager for Engineering Applications v1.9.5 and earlier versions on 19-Nov-10.

Maintenance Contract Holders:
Customers will get a migration period of one year to move to higher versions of FlexNet Manager for Engineering Applications. During this time Flexera Software will only address the most critical issues. If there is a particular issue in versions earlier than 1.9.5, it will only be addressed in the latest version.

Customers on Maintenance, Who Choose not to Upgrade:
Customers who choose not to upgrade to FlexNet Manager version 11 or higher, will have their current product version supported up to 19-Nov-10. Beyond this date, Flexera Software will no longer support customers on FlexNet Manager v1.9.5 and earlier versions.

Existing Customers Not on Maintenance, Who Choose to Upgrade:
Customers who own FlexNet Manager version 1.9.5 or below, and are currently not on a maintenance plan may purchase the latest FlexNet Manager at the full license price. Maintenance Plans are only available for current products and can only be purchased with a current Flexera Software product. New Maintenance Plans cannot be purchased separately.

Support Timeline and Definitions

Milestone	Effective Date
End-of-life Announcement for FlexNet Manager 1.9.5 and Earlier Versions	19-Nov-09
End of Support for FlexNet Manager 1.9.5 and Earlier Versions	19-Nov-10

End-of-life Announcement:
After this date, no further fixes to FlexNet Manager v1.9.5 and earlier versions are planned.

Please contact sales if you are interested in upgrading to later versions of FlexNet Manager today.

End of Support:
This is the date on which Flexera Software will cease to provide services for FlexNet Manager v1.9.5 and earlier versions under existing maintenance contracts or on a time-and-materials basis.

FlexNet Manager for Engineering Applications v. 1.9.5 and Earlier Versions End-of-life has the following FAQs:

What versions are entering EOL?
Effective 19-Nov-09, all versions of FlexNet Manager for Engineering Applications up to version 1.9.5 will enter the End of Life (EOL) program. This includes v1.0 up to v1.9.5. FlexNet Manager v11 through v14 are not included in this EOL announcement.

When does the EOL date take effect?
Flexera Software announced the EOL for FlexNet Manager for Engineering Applications pre-v1.9.5 on 19-Nov-09.

As of 19-Nov-09, customers will have 12 months to move to higher supported versions of FlexNet Manager.

Effective 19-Nov-10, Flexera Software will no longer support FlexNet Manager v1.9.5 and earlier.

What are the key benefits of moving to higher versions?
The latter versions of FlexNet Manager can help organizations:

• Identify ways to minimize software spending more easily
• Simplify & centralize license administration
• Manage license denials more efficiently
• Forecast future needs more accurately
• Demonstrate compliance with vendor license agreements
• … and much more!

Additionally, the latest versions of FlexNet Manager for Engineering Applications have support for many new features in addition to bug fixes. Key enhancements added to the higher product versions are:

• A database-powered reporting engine
• The flexibility and speed of Cognos 8
• Software Investment Planner's contract repository, product-based reporting and what-if analysis
• The ability to report on LUM-enabled software usage with a single workflow
• Additional platform and database support

What is the impact on other FlexNet Manager versions?
FlexNet Manager versions 11 and above will continue to be supported by Flexera Software.

How do I obtain the latest version of FlexNet Manager for Engineering Applications?
To obtain the latest version of FlexNet Manager for Engineering Applications please contact your Flexera Software Account Manager. You can also contact us by phone at 1-800-809-5659 or via the contact form.

What is the recommended migration path from previous versions to currently supported versions?
The recommended migration path from previous versions to currently supported versions is as follows:

• 1.7 to 1.9.5
• 1.9.3 and 1.9.5 to 11.5
• 11.0 to 11.5
• 11.5 and 12.0 to 14.0

Flexera Software strongly recommends organizations engage with Flexera Software Professional Services to realize the benefits of higher versions of FlexNet Manager as quickly as possible. The Rapid Migration Service includes installation as well as a full demonstration of capabilities and best practices by Flexera Software Professional Services. These consultants have had years of license management experience on multiple platforms and can recommend the fastest and most successful deployment model for your organization.

Can I review the release notes and other documents associated with the latest version of FlexNet Manager?
The release notes and other documentation related to the latest version of FlexNet Manager for Engineering Applications can be found on our web site at http://www.globes.com/.

Any additional costs associated with moving to the latest version of FlexNet Manager?
Please contact your Flexera Software Account Manager for additional details on moving to the latest supported version of FlexNet Manager. You can also contact us by phone at 1-800-809-5659 or via the contact form.

Who do I contact with questions?
For any specific questions related to End of Life program, please contact your Flexera Software Account Manager. You can also contact us by phone at 1-800-809-5659 or via the contact form.