Automating software licensing, entitlement management and delivery viewed as strategic to increase operational efficiency and maximize customer service and support
Itasca, IL & Munich, Germany - Mar 31, 2015 - Flexera Software, provider of next-generation software licensing, compliance and installation solutions for application producers and enterprises, announced today that Wessling, Germany-based Mensch und Maschine Software SE, one of Europe's leading Computer Aided Design and Manufacturing (CAD/CAM) and Product Data Management (PDM) solutions providers, has selected FlexNet Producer Suite as the company's strategic Software Monetization solution. Mensch und Maschine will use FlexNet Producer suite to standardize its licensing across all solutions in order to streamline operations and optimize the customer experience.
"We want to ensure we're able to meet and exceed customer requirements today and in the future - which means offering licensing capabilities across myriad environments, such as on-premises or in virtualized and cloud environments. It also means we must offer flexibility so that our customers can purchase our products using licensing models that align to their business need, such as perpetual, subscription or pay-per-use models," says Oliver Rady, Director Business Development, Mensch und Maschine. "We are not licensing and entitlement management experts and could not build the system we needed in-house that would take us into the future, so we chose Flexera Software for their deep knowledge and success in this area. Implementing a Software Monetization solution is essential, tied to our top priorities of knowing our customers better and providing outstanding customer service. FlexNet Producer Suite will enable us to standardize and automate these essential processes, allow us to optimize customer support, and in turn enable us to focus on our core competencies."
Mensch und Maschine had been challenged using an assortment of different third-party, homegrown and dongle-based licensing and entitlement management technologies that had accumulated as a result of strong growth and acquisitions. Recognizing the importance of consolidating and standardizing its Software Monetization technologies and optimizing support processes, the company selected FlexNet Producer Suite as its strategic solution.
The company chose FlexNet Producer Suite in part because of its leadership in the software licensing, entitlement management and delivery space. Mensch und Maschine was also persuaded by its ability to deliver a complete solution including flexible software licensing, protection, monetization, packaging, software updates and distribution management capabilities. The solution also will give the company flexibility to utilize myriad licensing models across all traditional and emerging environments in which its customers operate - all while reducing licensing complexity for itself and customers.
FlexNet Producer Suite's entitlement management capabilities were also critical in Mensch und Maschine's decision making process. With the solution's back-office capabilities the company can easily manage and track its customers, the software products they have licensed, as well as product versions. It also provides extensive self-service capabilities through a customer-facing portal, which will allow Mensch und Maschine's customers to access and manage their entitlements themselves whenever they wish - creating greater flexibility and customer satisfaction.
"Mensch und Maschine recognize the critical and strategic role Software Monetization plays in helping the company achieve its bottom line and ensure maximum customer satisfaction," said Alois Schwarz, Vice President of Software Monetization Solutions, EMEA at Flexera Software. "We're delighted to welcome them as a new Flexera Software customer and looking forward to partnering with them to support their revenue and customer satisfaction objectives."
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Flexera Software helps application producers and enterprises increase application usage and security, enhancing the value they derive from their software. Our software licensing, compliance, cybersecurity and installation solutions are essential to ensure continuous licensing compliance, optimized software investments, and to future-proof businesses against the risks and costs of constantly changing technology. A marketplace leader for more than 25 years, 80,000+ customers turn to Flexera Software as a trusted and neutral source of knowledge and expertise, and for the automation and intelligence designed into our products. For more information, please go to: www.flexerasoftware.com
Mensch und Maschine (MuM) is one of Europe's leading solution provider for Computer Aided Design / Manufacturing (CAD/CAM) and Product Data Management (PDM) with locations in Germany, Austria, Switzerland, France, Italy, United Kingdom, Belgium, Poland, Romania, Spain, USA, Brazil, Japan as well the Asia-Pacific region.. Mensch und Maschine Group provides computer aided design and data management solutions to the manufacturing, architectural, engineering, construction and process industries. The company was founded in 1984 and is headquartered in Wessling, Germany.
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